The management at the UK headquarters of an international pharmaceutical company was experiencing erratic and unreliable cleaning because the large national cleaning contractor was unable to provide backup and/or local cover for the regular cleaners. When important clients visited their modern offices the poor quality of cleaning was becoming a serious issue.
AllianceUK took over the contract and using our extensive knowledge of the local labour market, sound training and regular site supervision we quickly established the quality and continuity of service that this customer needed. The Operations Director commented that one of her best decisions that year was to change the cleaning to AllianceUK.
A call centre employing over 400 staff was seeking to reduce the environmental impact of its large office spaces. Working together with AllianceUK some novel solutions were introduced which resulted in some impressive environmental benefits such as a 50% reduction in the amount of plastic waste bags used and a significant increase in the amount of recyclable waste being recovered.
A world renowned museum moved into their new award winning building. AllianceUK was awarded the contract for cleaning and developed and implemented cleaning routines for all the public areas of galleries, reception, shop and café, plus the staff and research areas. Since opening in 2013 the museum has welcomed over a million visitors and the cleanliness of the museum and its facilities has been frequently commended on their customer feedback form and 'Trip Advisor' including that all important pit-stop on a family day out – the washrooms.
"We have used Alliance for a number of years and they have been great!"
We have expanded from a small start-up firm to a large business with over 400 staff members and Alliance have continued to be flexible as we have grown across a number of offices and on top form. The staff members who work on site have always been polite, friendly and hardworking - they have really become part of our team! We are always kept updated in regards to orders, new staff members and general news from the company too.
Ellie Macheta PA to Managing Director, March 2017
"We have been using Alliance Cleaning for the past five years"
We are extremely pleased with the efficient, effective, courteous cleaning service that they provide consistently. When we have required additional input or variation to the contract they have always met our needs.
Susan Parish, Business and Community Manager, March 2017